Returns & Exchanges
All Always Sorry pieces are made to order. Because of this, all sales are final.
We do not accept returns or exchanges for sizing, color preference, or change of mind. We strongly recommend reviewing sizing charts and product details before placing your order.
That said—if your order arrives damaged, defective, or incorrect, we’ll take care of it.
What qualifies for a replacement
Item arrives damaged
Printing defects or quality issues
Incorrect item or size received
How to report an issue
Contact us within 7 days of delivery by email at alwayssorryapparel@gmail.com
Include your order number and clear photos of the issue
Our team will review and, if approved, arrange a replacement at no cost
Because each item is produced specifically for you, replacements are issued only when an error or defect is confirmed.
Thank you for understanding and supporting intentional, small-batch production.