FAQ

What is Always Sorry?

Always Sorry is a lifestyle brand rooted in reflection. We explore the past and the present, leaving the future open to interpretation. Every piece represents a chapter—never the end of the story.

Fulfillment


Most Always Sorry pieces are made to order. Production begins after your purchase, allowing us to reduce waste and focus on intention over excess. Because of this, processing and shipping times may be slightly longer

Shipping & Timing

Because items are made to order, processing times may vary by product. Once production is complete, shipping times depend on your location. You’ll receive tracking as soon as your order leaves our hands.

Returns & Exchanges

All sales are final unless an item arrives damaged or incorrect. If there’s an issue with your order, reach out within 7 days of delivery and we’ll make it right.